LUCK ONLINE LLC’s activities are dedicated to protecting the privacy rights of its online users (“YOU” or “ Users “). This Privacy and Cookie Policy is intended to inform you how LUCK ONLINE LLC collects, stores, uses and manages the information you provide when using LUCK ONLINE LLC games or applications (“ Services “). In accordance with the General Data Protection Regulation (“ GDPR “) published by the European Union (“ EU “) we are the data controller. If you have any concerns regarding privacy, please contact our Data Protection Officer via email at address : .
This Privacy and Cookie Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy and Cookie Policy on the site. You are advised to check this Privacy and Cookie Policy regularly for any changes.
1. Information collected and used
The primary purpose of LUCK ONLINE LLC in collecting information is to operate and improve our Services and software; and to enable easy navigation and use of the Services. The information we collect depends on the services you use and how you use them.
1.1 Personal information provided directly by you
The personal data provided by you is necessary for the performance of the contract, for the purposes of validating and completing the transaction, enforcing the license terms and handling your inquiries.
We will collect your personal information when you interact with our Services, for example: when you register with us through the Services and create an account; or you make a purchase through the Services; or upload and / or sell assets, content or games through the Services; or you are requesting technical assistance; or you download, register and / or install any software; or you post any content through the Services. Such personal information includes: • your username, email address, country and password; • account information o your LUCK ONLINE LLC; • security questions and answers ;

• Information you provide when asking us for help, such as your name and records of any problems you are experiencing;

• Information that you provide to enter a contest or sweepstakes.

If you win, we may need to collect your postal address and / or proof of identity proving your identity, reward delivery and tax purposes. Note: Purchases of virtual goods offered on the Services are managed by a third party and therefore LUCK ONLINE LLC does not have access to payment details or billing information.

1.2 Other information collected when you use our services
When you use our products, we automatically collect other information, including:

• IP address;

• Mobile and other hardware or device identifiers;

• Browser information, including browser type and language preferences;

• Recommended pages and output pages, including login pages and visited pages;

• Platform type;

• Information about media, device, hardware and software, such as hardware and accessory settings, software and updates that you have installed or used, and the presence of required plugins;

• Details of the services you use and the services you use;

• Device event information, including crash reports, URLs requested and recommended, and system activity details;

• purchase of any type of virtual products or other commercial events;

• Progress events, which are used to mark the progress or movement of the game;

• Resource-related events, such as virtual currencies in games you receive or spend;

• Design events used to track your in-game behavior, which may relate to any aspect of game design, including but not limited to: level or character design, bonuses, social interactions etc .;

• Error events, such as errors that occurred while playing the game;

• Custom fields that contain any game parameters defined by you.

1.3 Information Provided by Third Parties
By registering for our products through external platforms, you consent to provide us with your account information on external platforms for which we may create a LUCK ONLINE LLC Account for you. You need a LUCK ONLINE LLC account to use LUCK ONLINE LLC products on these platforms. We may receive your personal information from third parties that you have provided to third parties, such as your name, email address, online ID, country, etc. We do not receive your credit card number or other financial information.
Such third parties / platforms include but are not limited to:
• Mobile platforms • Facebook • Google Play • APP Store
LUCK ONLINE LLC may combine and / or analyze in-game information to improve the overall Services. We hereby explain that we will never make any decisions based on this that will have legal effects on you or similarly significant effects on you. Our goal is limited to providing better user experience and therefore improving our Services. If you want us not to collect or process your personal data, you can request us to stop collecting and processing your personal data at any time. See section 3 of this document for how to do this.
2. Choice
You have the choice whether to provide us with your personal information and whether this information can be shared. In general, we ask you to provide personal data that is necessary to provide the requested Service. You can give your consent to our collection or withdraw your consent. If you decide to withdraw your consent, please write to, to make a selection. However, the withdrawal of consent will not affect the processing of your data by us prior to the withdrawal. In some circumstances, if you withdraw your consent or choose not to share information with us, our Services may be affected.
3. Change or delete information
According to the GDPR (if applicable) you have certain rights of the data subject, including the right to: (i) request access to and rectification of your personal data ; (ii) request the restriction or object to the processing of your personal data; and (iii) request a digital copy of your personal data to be provided to you or a third party; and (iv) ask us about how we use your personal information; (v) deletion of your personal data, if LUCK ONLINE LLC is not legally obliged to store your personal data; and / or any other rights permitted by applicable data protection laws.
If you wish to exercise any of the rights above, please contact LUCK ONLINE LLC at . For clarification, if your personal data is deleted / deleted or completely transferred to a third party, your account may be deactivated. If you are a visitor or user from outside the EU, your personal data will be directly collected, processed and stored at the facilities where we operate. Regardless of where we collect your personal information, we will take commercial measures to protect your privacy rights in accordance with section 6 of this document. If you do not consent to the collection, processing, storage and transfer of your personal data, do not provide your data upon request and stop using the services.
4. Information sharing or disclosure
We do not share personal information that directly identifies you with unrelated third parties, unless it is for the purpose of providing the products or Services you have requested or where LUCK ONLINE LLC has your permission, or under the following circumstances:
• For legal reasons; • Enforce applicable Terms of Service, including investigation of potential violations; • Detect, prevent, or otherwise respond to fraud, security or technical issues; • Protect you or the public from violating the rights, property or safety of LUCK ONLINE LLC, as required or permitted by law; • Necessary to provide the services you need. In the event that we enter into a contract with a third party to provide some of the Services that you have requested or to help us analyze our Services or information collected about you (provided that you give your consent), LUCK ONLINE LLC may transfer your data to such party a third party or such third party may collect information from you on our behalf. When our third party agents or service providers collect or receive your personal data, we require that they use this data to the extent necessary and strictly for the purposes and in accordance with the same standards that comply with this policy. In addition, we may disclose information about you to third parties in connection with the reorganization of LUCK ONLINE LLC, a merger or merger or sale of all or substantially all of our assets and we will obtain your consent to do so if required by law. Finally, we will encrypt, aggregate and / or anonymize information collected from you or otherwise so that the information does not identify you. Our use and disclosure of aggregated, anonymous and otherwise unidentifiable information is not subject to any restrictions under this Privacy and Cookie Policy and we may disclose this information to others without limitation for any purpose, including game developers, advertisers, publishers, business partners , sponsors and other third parties.
5. International transfer
For the purposes described in this policy, your information may be transferred or transferred to other countries outside of your jurisdiction for storage and processing. These data transfers are necessary to provide the services specified in this document. If your personal data is transferred to a country that does not provide a similar or adequate level of protection compared to the laws in your country, we will treat your personal data as covered by the protection described in this policy. We will comply with standard contractual clauses, binding corporate rules and other legal measures to help establish appropriate safeguards to ensure the protection of your personal data in accordance with this Privacy and Cookie Policy.
6. Security and storage
LUCK ONLINE LLC has implemented reasonable technical and organizational measures to protect your personal data against accidental loss and unauthorized access, use, alteration or disclosure. However, LUCK ONLINE LLC cannot guarantee that the current security measures are completely flawless. Furthermore, we are not responsible for the disclosure of your personal information as a result of public disclosure of your personal information and / or misuse of our Services. We will keep your information and data for no longer than necessary and for the duration of our contract with you, unless we are legally required to retain your data, for example to resolve disputes, enforce our Terms of Service or other contracts with you, or comply with legal requirements; in this case, your personal data will be blocked for other purposes.
7. Cookies
A cookie is a small data file that LUCK ONLINE LLC transfers to your computer’s hard drive for record keeping purposes, usually to quickly identify your computer and “remember” things about User’s visits. The server sends cookies to your computer when you access or view the content of LUCK ONLINE LLC. The information contained in the cookie may be associated with your personal data for purposes such as improving the quality of our Services, tailoring recommendations to your interests, and facilitating the use of the Services. You can disable cookies at any time, for which you may not be able to use all parts or functionalities of the Services. LUCK ONLINE LLC works with third parties who provide us with analytical and marketing services. To optimize the user experience provided by our Services, we may allow these third parties to install cookies on your browser that collects information about your use of the Services. We do not have access to cookies or other technologies that may be placed on your electronic device by unrelated third party ad technology, ad servers or ad networks, nor does this govern our cookie policy. Session cookies are deleted from your computer when you close your browser. In the options menu of your browser, you can disable the acceptance of cookies or notify you before accepting a cookie from the websites you visit.
8. Children’s Policy
We recognize a special obligation to protect personal information obtained from children. The services are intended for all audiences and LUCK ONLINE LLC does not intentionally collect any personal information from children. When users identify themselves as children (ie Under the age of 16 or the minimum age in the relevant territory), we will obtain parental consent in accordance with applicable law to collect, use and share their children’s personal information. The information collected is secured in a manner consistent with this Privacy and Cookie Policy. If we make material changes to the way we use, collect, or share children’s personal information, we will notify parents by email in order to obtain verifiable parental consent for the new use of the child’s personal information. If you are a parent or guardian and find that your child has provided us with information without your consent, or if you wish to revoke your previous consent, review the information collected from your child, or delete this information, please contact us at at . LUCK ONLINE LLC recognizes the importance of protecting children’s privacy and encourages parents to regularly check and monitor their child’s online activities.
9. Contact us
If you have any questions about this Privacy and Cookie Policy, please contact us at address email

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